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DevOps Engineer

Washington, DC

About Us

Protagonist is a women-owned, women-led small business and pioneer in narrative research, analysis, and strategy. We help our clients harness the power of narratives by illuminating the stories that matter to their mission, analyzing the influences and influencers that are driving those narratives, and developing strategies for navigating and shaping those narrative landscapes. Over the past decade, we have developed a line of state-of-the-art narrative products that focus on the deep, enduring stories that define a population’s identity, shape their perspectives, and describe their beliefs.  Our Narrative Analytics® technology platform is relied on by dozens of the world’s leading corporations, government agencies, and foundations  to identify, quantify, and track narratives in online conversations. We have team members in Washington, DC, San Francisco, Chicago, and many points in between.

About You

You’re a self-motivated Engineer, able to support cloud applications that handle large amounts of data. You’re able to work in a fast paced environment, with a high-performing team. You are comfortable with ambiguity and hard problems and you thrive in fast-paced start-up environments, solving cutting-edge data challenges.

Primary Responsibilities

Reporting to the Director of Technology, the Engineer is responsible for our cloud infrastructure and security of the application that powers our Narrative Analytics® offering. The Engineer will be expected to collaborate with members of the Engineering Team and our customer-facing Client Solutions team to create solutions that support their needs. Specific responsibilities include:

  • Work closely with the Director of Technology to ensure conformance with the overall architectural guidelines

  • Design and Deploy new Infrastructure to AWS

  • Work in sprints to create, design, and develop modules in coordination with the rest of the Engineering Team

  • Take initiative in solving complex technical problems and recommend original solutions and design approaches to meet requirements, making decisions between competing solutions

  • Own core deliverables, including technical design, logical and physical design of the solution, coding, testing, and debugging

  • Maintain system reliability and uptime of production applications by measuring and monitoring availability, latency, and overall system health.

  • Create close working relationships with internal end-users to identify pain points and update existing solutions

  • Must be able to work on US Government contracts restricted to US citizens

  • Must be eligible to obtain a US Government security clearance; existing security clearance (SECRET or higher) strongly preferred

  • BS in Computer Science, Computer Engineering, or a related field

  • 1 - 3 years experience with Amazon Web Services (AWS); AWS Certification a plus

  • 1 - 3 years experience in software development, using Python

  • Experience working on a production product with a collaborative team

  • Experience with Code Version Control (GIT)

  • Experience with Postgres (or similar) SQL database programming

  • Experience working with Agile scrum or Kanban methodology to deliver high-quality, high-value software

  • Experience and understanding of Docker and containerization 

Additional Information

Protagonist is a values-driven company that is committed to doing meaningful work for organizations we respect.  We are deeply committed to centering racial and gender justice in the work we produce, in our engagement with clients, and in our internal operations.  We believe in the promise of democratic governance and the responsibility of civic participation, and are building a culture that supports these commitments.

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