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DevOps Engineer

Washington, DC

About Us

Protagonist is the Narrative Analytics® company. From the vast amount of data available in the digital universe, we mine the perceptions, opinions, and stories that constitute the narratives people hold in their minds. Our products empower organizations to understand the narratives that matter, what’s driving those narratives, and how to take action to succeed within their Narrative Landscape. Protagonist uses natural language processing, machine learning, and human expertise to identify, measure, and shape narratives. Today, Narrative Analytics® is used by dozens of the world’s leading corporations, business leaders, and foundations.

About You

You’re a self-motivated DevOps Engineer, able to support Protagonist’s applications that handle large amounts of data. You’re able to work in a fast paced environment, with a high-performing team. You are comfortable with ambiguity and hard problems, and you thrive in fast-paced start-up environments, solving cutting-edge data challenges.

Primary Responsibilities

Reporting to the Director of Technology, the DevOps Engineer is responsible for our cloud infrastructure and security of the application that powers our Narrative Analytics® offering. The DevOps Engineer will be expected to collaborate with members of the Engineering Team and our customer-facing Client Solutions team to create solutions that support their needs. Specific responsibilities include:
  • Work closely with the Director of Technology to ensure conformance with the overall architectural guidelines
  • Design and Deploy new Infrastructure to AWS
  • Work in sprints to create, design, and develop modules in coordination with the rest of the Engineering Team
  • Take initiative in solving complex technical problems and recommend original solutions and design approaches to meet requirements, making decisions between competing solutions
  • Own core deliverables, including technical design, logical and physical design of the solution, coding, testing, and debugging
  • Maintain system reliability and uptime of production applications by measuring and monitoring availability, latency, and overall system health.
  • Rotation as on-call production support
  • Must be able to work on US Government contracts restricted to US citizens
  • Must be eligible to obtain a US Government security clearance; existing security clearance (SECRET or higher) strongly preferred
  • BS in Computer Science, Computer Engineering, or a related field
  • 1 - 3 years experience with Amazon Web Services (AWS); AWS Certification a plus
  • 1 - 3 years experience in software development, using Python
  • Experience working on a production product with a collaborative team
  • Experience with Code Version Control (GIT)
  • Experience working with Agile scrum or Kanban methodology to deliver high-quality, high-value software
  • Experience and understanding of Docker or Vagrant a plus
  • System administration experience a plus.

Additional Information
Protagonist is a values-driven company that is committed to doing meaningful work for organizations we respect.  We are deeply committed to centering racial and gender justice in the work we produce, in our engagement with clients, and in our internal operations.  We believe in the promise of democratic governance and the responsibility of civic participation, and are building a culture that supports these commitments.

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